
Jeremy Williams Ms
As a founding member of the Customer Success Org at USIC, I'm pioneering a role that is new... | Indianapolis, Indiana, United States
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Jeremy Williams Ms’s Emails jw****@sp****.com
Jeremy Williams Ms’s Phone Numbers No phone number available.
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Jeremy Williams Ms’s Location Indianapolis, Indiana, United States
Jeremy Williams Ms’s Expertise As a founding member of the Customer Success Org at USIC, I'm pioneering a role that is new to the utilities industry, leveraging over 10 years of experience in client-facing roles to drive value and outcomes for customers and businesses. I specialize in designing data-driven stories, leading company-wide DEI initiatives, and launching customized training programs tailored to client objectives. My approach is relationship-first, focused on redefining value for our customers and businesses alike. My expertise spans management, customer success, human resources, data analytics, customer service, and training and development. I've worked across diverse industries, including retail and consumer goods, technology and software (SaaS), higher education, and transportation and logistics. I hold a Master of Science in Management and Leadership from Purdue University and a Sales Assembly Certificate from Sales Assembly. Additionally, I'm a certified storyteller and influencer, having completed a course from Coursera on communicating with impact. Continuously learning, I attend diverse conferences nationwide to expand my knowledge base and have shared insights as a presenter at these events. Outside of work, I'm a foodie, martial artist with 25+ years of experience, and an avid gamer. I enjoy meeting new people over a cup of coffee and am always looking to grow my personal and professional network. Feel free to connect with me on LinkedIn. Competencies: Salesforce, Confluence, Productboard, Zoom, Teams, Slack, Google Business Suite, Loom, Asana, ChurnZero, Matik, Looker, Power BI, Maxient, SuccessFactors, StarRez, Kronos, Business Intelligence
Jeremy Williams Ms’s Current Industry Usic
Jeremy
Williams Ms’s Prior Industry
Americall
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Purdue University Calumet
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Schneider National
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Purdue University Northwest
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Williams Intentional Pathways
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Purdue University
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Indio Technologies
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Spins
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Usic
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Work Experience

Usic
Customer Success Manager
Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Spins
Account Manager (Customer Success / Consultant)
Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Feb 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Spins
Customer Success Manager, Enterprise
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jun 01 2023 00:00:00 GMT+0000 (Coordinated Universal Time)
Indio Technologies
Customer Success Manager
Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Purdue University Northwest
Operations Manager (Residential Education)
Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Purdue University
Equity Advisory Committee Member
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Feb 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Williams Intentional Pathways
Diversity, Equity and Inclusion Consultant
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Purdue University Northwest
Multicultural Campus Council Member
Sat Aug 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Dec 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time)
Purdue University Northwest
Residence Hall Director
Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jun 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Schneider National
Driver Service Representative, Regional and Long Haul Division
Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jan 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Purdue University Calumet
Senior Resident Assistant
Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jul 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time)
Purdue University Calumet
Resident Assistant
Fri Jul 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu May 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Americall
Call Center Specialist
Fri Jun 01 2007 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat Aug 01 2009 00:00:00 GMT+0000 (Coordinated Universal Time)